Define Customer Profile Classes in Oracle Apps R12

By Jag - May 10, 2018

Define customer profile classes to categorize customers based on credit, payment terms, statement cycle, automatic receipt, late charge, dunning, and invoicing information. When you initially set up your customers, you assign each customer to a profile class.

To customize the profile class for a specific customer, use the Customer Profile Classes window.


Default - If you skip this step, Receivables uses the profile class DEFAULT.

Use Customer Profiles to group customer accounts with similar creditworthiness, business volume, payment cycles, and late charge policies. For each profile class you can define information such as credit limits, payment terms, statement cycles, invoicing, and discount information. You can also define amount limits for your late charges and statements for each currency in which you do business.

Define your standard customer profiles in the Customer Profile Classes window. These profiles contain generic options that you can use to group your customers into broad categories.

To define a new customer profile class:

1. Navigate to the Customer Profile Classes window.
2. Enter a Name and a brief description of this profile class.
3. Check the Active check box to make this profile class active.
4. Enter other profile class information.
5. Use the Late Charge Profile tab to enter default information for late charge calculations.
6. Open the Profile Class Amounts tabbed region, then enter the Currency in which customers assigned to this profile class will do business. For each currency that you enter, define the currency rates and limits for customers using this profile class, including Credit Limit and exchange rate information.

new customer profile
Define Customer Profile Classes
























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